Privacy Policy

    Simplify Finance. Focus on Growth.

    1. Introduction

    At Finance, we provide outsourced finance operations for growing European businesses. including fund administration and reporting, corporate accounting, financial planning and analysis (FP&A), cash flow and working capital management, and systems and process optimisation. Protecting the personal data of our clients, their investors, and other stakeholders is fundamental to how we operate.

    This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to that information. It applies to data collected through our website, our client engagements, and any related services.

    "You" or "Your" refers to any individual whose personal data we process, including clients, investors, suppliers, website visitors, and job applicants. "We," "us," and "our" refers to Finance.

    2. What Information We Collect

    2.1 Information You Provide

    In the course of our service delivery and client relationships, we may collect:

    • Name, email address, phone number, and job title
    • Company name and business address
    • Banking and payment details (for processing capital calls, distributions, payment runs, and accounts payable/receivable)
    • Investor and limited partner information (for capital account maintenance, subscription and redemption processing, and investor reporting)
    • Financial records, general ledger data, trial balances, and supporting schedules provided for bookkeeping, NAV calculation, and management accounts preparation
    • Payroll data and headcount information (for payroll accounting, cost allocation, and headcount tracking)
    • Tax-related information (for VAT/GST returns and statutory accounts preparation)
    • CVs and application materials (if you apply for a role with us)

    2.2 Information Collected Automatically

    When you visit our website, we automatically collect standard technical information such as:

    • IP address, browser type and version, and operating system
    • Pages visited, time spent on site, and referring URLs
    • Cookies and similar tracking technologies (see Section 8)

    3. Why We Collect and Use Your Information

    We use personal information for the following purposes:

    • Service delivery: To perform fund administration, NAV calculations, investor capital account maintenance, GP/LP allocations, corporate accounting, management reporting, FP&A, cash flow forecasting, and all other services described in our engagement agreements.
    • Financial operations: To manage capital calls, distributions, waterfall calculations, payment runs, accounts receivable and payable, and banking and covenant monitoring on behalf of our clients.
    • Regulatory and audit compliance: To prepare statutory accounts, support external audits, coordinate with tax advisors, and assist with VAT/GST filings.
    • Systems and process improvement: To map finance processes, optimise ERP and accounting systems, develop automated reporting, and design internal controls frameworks.
    • Communication: To respond to enquiries, provide updates on engagements, and send relevant marketing materials or event invitations where you have opted in.
    • Recruitment: To assess applications for roles within our organisation.
    • Website improvement: To analyse how visitors interact with our site and improve our content and user experience.

    4. Legal Basis for Processing

    We process personal data on the following legal bases:

    • Contractual necessity: Processing required to deliver our outsourced finance services under a client engagement agreement.
    • Legitimate interests: Processing necessary for the effective management of our business, including quality assurance, business development, and improving our services.
    • Legal obligation: Processing required to comply with applicable laws, regulations, or court orders.
    • Consent: Where you have given explicit consent, for example to receive marketing communications. You may withdraw consent at any time.

    5. How We Share Your Information

    We do not sell your personal information. We may share your data with the following categories of recipients, only to the extent necessary for the purposes described above:

    • Our clients' external fund administrators, auditors, and tax advisors, as required for audit support, statutory accounts, and regulatory filings.
    • Banking and financial institutions, in connection with payment processing, covenant monitoring, and cash management activities.
    • Technology and hosting providers who support our IT infrastructure, ERP systems, and reporting tools.
    • Regulatory authorities, where required by law or regulation.
    • Professional advisors (legal, tax, insurance) engaged by us or our clients.

    All third parties with whom we share data are required to protect personal information in accordance with applicable data protection laws and our contractual obligations.

    6. Data Security

    We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption, secure file transfer protocols, and regular security reviews. Access to personal and financial data is limited to authorised personnel on a need-to-know basis.

    7. Data Retention

    We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal, regulatory, and contractual obligations, and to support audit and dispute resolution requirements. When data is no longer required, we securely delete or anonymise it.

    8. Cookies and Tracking

    Our website uses cookies and similar technologies to improve functionality, analyse site traffic, and understand visitor behaviour. You can manage your cookie preferences through your browser settings. For more detail, please refer to our Cookie Policy.

    9. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate or incomplete data
    • Request deletion of your personal data, subject to legal and contractual retention obligations
    • Object to or restrict certain types of processing
    • Request data portability
    • Withdraw consent at any time where processing is based on consent
    • Lodge a complaint with a data protection authority

    To exercise any of these rights, please contact us using the details in Section 12.

    10. International Data Transfers

    In the course of delivering our services, personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, including standard contractual clauses or equivalent mechanisms.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website with a revised effective date. We encourage you to review this page periodically.

    12. Contact Us

    If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a complaint about how we handle your data, please contact us at:

    Finance

    info@seranapartners.com